Pricing

Clear pricing for Enterprise pilots

MENA banks and telcos can begin with a structured Pilot before wider deployment. Pricing is clear, no hidden charges or unexpected seat fees.

Pilot

$4,000 /month

A 90-day Pilot for contact centers measuring the value of Arabic call intelligence before wider deployment.

  • Up to 10,000 call minutes monthly
  • All 8 Arabic dialect variants
  • Churn signals and topic extraction
  • Dashboard access for 5 analysts
  • Guided onboarding and weekly check-ins
  • GCC data residency by default
Apply for Pilot Access

Enterprise

Custom

For contact centers above 10,000 minutes per month, or teams needing custom integrations, multi-site rollout, or SLA commitments.

  • No call volume cap
  • Custom dialect model tuning
  • API and CCaaS integrations
  • No analyst seat cap
  • Your own customer success manager
  • 99.5% SLA, with on-site support available
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What follows the Pilot?

After the 90-day Pilot, we provide an ROI report covering observed churn signal detection, analyst time saved, and cost per insight. Most customers move to Enterprise within 30 days of receiving it.

90 days

Pilot length needed for a clear ROI view

2-3 weeks

Time from signed Pilot agreement to first live transcripts

No lock-in

Your Pilot data and insights remain yours

GCC hosted

Call data is processed and stored in GCC data centers by default

Questions buyers often ask

The Pilot provides access for up to 5 analyst seats, up to 10,000 call minutes per month, all 8 Arabic dialect variants, churn signal detection, topic extraction, and agent coaching insights. It also includes guided onboarding and weekly check-ins with our team.

Call data is processed and stored in GCC data centers by default. Available residency locations include Saudi Arabia (SDAIA-aligned), UAE, and Qatar. Audio is not retained after transcription unless you opt in. A DPA can be provided before the Pilot starts.

intella supports 8 dialect variants: Khaleeji (Gulf), Egyptian, Levantine (Shami), Moroccan Darija, Sudanese, Yemeni, Iraqi, and Modern Standard Arabic (MSA). Our models use contact center recordings from each dialect region rather than synthetic data. Additional variants are considered in response to customer demand.

Yes. intella connects with your existing CCaaS or call recording system through an API or secure file transfer. Direct integrations include Genesys Cloud, Avaya, Cisco, and Amazon Connect. Other setups can use a file-drop ingestion pipeline. Setup typically requires 1-2 engineering days on your side.

The Pilot runs for 90 days at $4,000/month, with no obligation beyond that period. Enterprise agreements are annual and offer quarterly payment options.

Most customers receive initial transcripts and churn signal reports within 2-3 weeks of signing. This period covers integration, dialect calibration using sample historical recordings, and initial dashboard setup. By week 4, most teams have enough data to begin acting on the findings.

Ready to begin a Pilot?

Apply now. Our team will contact you within one business day to review your contact center setup and timeline.

Apply for Pilot Access Have questions? Talk to us